What services does Waltzer provide?

Waltzer.io is a cryptocurrency exchange platform. Ourservice involves exchanging fiat to crypto and sending purchased crypto to thecustomers’ chosen wallets. We do not store/hold clients’ fiat money on theplatform (i.e., no deposit option). Additionally, we do not offer recurring transactions,these are one-off purchases, nor do we offer any investment advice orpromotions. Waltzer.io also offers its customers the option to sell theircryptos in exchange for fiat.

How Do I Contact Waltzer?

In case you need any assistance regarding our exchange service, you can always contact us by sending an email to our email address: info@waltzer.io It is also possible to start a live chat with our agents on our web page by clicking on our Buy/Sell Crypto button on the top left and clicking on the support bubble on the bottom right.

What are the risks associated with buy Crypto?

You could lose all the money you invest.

  • The performance of most crypto assets can be highly volatile, with their value dropping as quickly as it can rise. You should be prepared to lose all the money you invest in crypto assets.
  • The crypto asset market is largely unregulated.There is a risk of losing money or any crypto assets you purchase due to risks such as cyber-attacks, financial crime, and firm failure.

You should not expect to be protected if something goes wrong:

  • The Financial Services Compensation Scheme(FSCS) doesn’t protect this type of investment because it’s not a ‘specified investment’ under the UK regulatory regime – in other words, this type of investment isn’t recognised as the sort of investment that the FSCS can protect. Learn more by using the FSCS investment protection checker here.
  • The FDIC does not protect this type of investment either, the FDIC only cover deposits held within insured banks. FDICCoverage
  • As crypto is an unregulated asset there is a risk of losing money or any crypto assets you purchase due to risks such as cyber-attacks, financial crime, and firm failure. Please consider all these risks before making any purchases.

You may not be able to sell your investment when you want to

  • There is no guarantee that investments in crypto assets can be easily sold at any given time. The ability to sell a crypto asset depends on various factors, including the supply and demand in the market at that time.
  • Operational failings such as technology outages, cyber-attacks and commingling of funds could cause unwanted delay and you may be unable to sell your crypto assets at the time you want.

Crypto asset investments can be complex.

  • Investments in crypto assets can be complex, making it difficult to understand the risks associated with the investment.
  • You should do your own research before investing. If something sounds too good to be true, it probably is.

Don’t put all your eggs in one basket.

  • Putting all your money into a single type of investment is risky. Spreading your money across different investments makes you less dependent on any one to do well.
  • A good rule of thumb is not to invest more than 10% of your money in high-risk investments.

If you are interested in learning more about how to protect yourself, visit the  FCA’s website here.
For further information about crypto assets, visit the FCA’s website here.

Still got questions?

Our dedicated support team is ready to assist you with any inquiries or concerns you may have. Contact us for expert guidance and prompt assistance.

Get in touch